Laura Hayes, Director of K14 Transition: lhayes53@ivytech.edu Office Phone: 812-298-2496
Computer Science Program Chair: Melanie Hurst Email: mhurst9@ivytech.edu Office Phone: 812-298-2353
DOE Code:
Program Description: The ITSP program teaches students the knowledge and skills needed to build and maintain computing systems and their technology. It is designed to prepare students for a professional career in the computer technology field. This program walks through tearing down and rebuilding computers. It also has students work with customer support software and takes them through project management. This program is loaded with hands-on labs and the ability to receive necessary certifications. Students will also learn the skills needed to work with and support a wide range of customers. They will learn how to diagnose computer related issues and walk customers through resolving those issues.
Our Graduates: Our students are able to transfer to a four-year university or can enter the workforce right away. Our graduates are ready to be help desk technicians in almost any industry in any Information Technology Support environment.
Grade Level: 12th
Length of Program: 1 year (Senior Year Only) 1/2 of the day
HS Credits per semester: 3 HS Credits per year: 6
Fall Semester Courses: Days/Times:
INFM 109 Informatics Fundamentals (Hybrid) (3 Cr Hrs) T/TH 9:30am-10:45am (1st 8 weeks)
ITSP 135 Hardware Software Support (Hybrid) (3 Cr Hrs) T/TH 8:00am-10:45am (2nd 8 weeks)
*Course Fees: $0 for both classes
*Hybrid Fee: $120
*Ivy Tech Technology Fees*: $75 per semester
*Consumable Fee: $125
*Estimated New Books (with both courses): $45
Spring Semester Courses: Days/Times:
NETI 105 Network Fundamentals (Hybrid) (3 Cr Hrs) T/TH 8:00am-10:45am (1st 8 weeks)
ITSP 165 Frontline IT Customer Service (Hybrid) (3 Cr Hrs) T/TH 9:30am-10:45am (2nd 8 weeks)
*Course Fees: $0 for both classes
*Hybrid Fee: $120
*Ivy Tech Technology Fees*: $75 per Semester
*Estimated New Books (with both courses): $330
Tuition: Twin Rivers pays all CTE course tuition. Student pays for fees and books.
Occupations upon completion of program: Graduates of the Information Technology Support program find employment as computer and information system managers, computer and information research scientists, computer systems analysts, informatics nurse specialists, information security analysts, software developers (applications or system software), computer network architects, and telecommunications engineering specialists.